Testimonials (reviews) and lovely comments from customers. Some have been taken from other sites such as Google Reviews and Facebook, to avoid asking people to repeat them.
Sally paid a home visit to my 93 year old father in law, and carried out a full test, she was patient and caring and talked him through the test and the hearing Aids. Following her visit she wrote us a review to help us obtain support from Social Services and GP ( which she didn't need to do)
Highly recommend this lady
Paul R, Brighouse
I took Sally's two-hour tinnitus consultation, and I can say that given there is so much quackery about this condition on the one hand, and so much unhelpful dismissal from the likes of GPs on the other, Sally occupies the relatively lonely and rarified space of 'helpful and constructive truth-telling' which sets one on the way to the ultimate goal of habituation. Those who find her are very lucky. I recommend this service wholeheartedly.
Paul, Hebden Bridge (Tinnitus Patient)
I have had profound loss of hearing in my left ear and more or less normal age related loss in my right ear. This has been addressed through the NHS for the last 20yrs, but has deteriorated over time. Sally Jackson assessed my hearing loss very thoroughly and explored the optimal way of compensating for it. She prescribed aids from two different manufacturers, each with different strategies for compensating for hearing loss. Not only were the aids optimised in the clinic setting for my hearing loss, but also I was able to try them out in the real world, with weekly consultations and adjustments before settling on one particular make. I really appreciated that Sally was sensitive to the fact that the brain needs time to adjust to novel input to the ears and her meticulous approach is ideal to get the best results. After sales follow-up is a similarly highly competent and cheerful service. I am very pleased with my new hearing aids. I can now hear my grandchildren’s speech much more easily and join in much more in family discussions. I can also hear birdsong as I remember it and hear leaves rustling and even my own footsteps.
Sally provides an excellent service, quality hearing aids and nothing is too much trouble to get them right.
Tony C, Huddersfield
Sally has been fantastic, not only in supporting me with testing my hearing and recommending my hearing aids, but giving all this support during Lockdown period. She is quick to respond to my emails and is there to support me with my queries.
My aids have transformed by life, it’s so brilliant to be able to join in group conversations, have the TV and music at a ‘normal level'. My wife and family have also benefitted greatly!
I wouldn’t hesitate to recommend Sally to anyone considering making the leap into sorting out their hearing loss, you will receive no pressure, great advice and she won’t rest until your issue has been successfully addressed.
Mike P, Bradford (first time user)
Sally's been so patient and helpful - letting me try different hearing aids and answering the daftest of questions. And she's really passionate and knowledgeable about her subject. Although I only have mild hearing loss, I want to use them while cycling, and wind noise at 30 mph is quite a challenge! I totally echo the blog post - the joy of hearing skylarks again for the first time in 15 years was indescribable!
David D, Bradford (via Facebook)
I have recently had a consultation with the very lovely and very professional Sally from Hearing and Tinnitus Care.
Having been a [tinnitus] sufferer for over 13 years of the dreaded constant shrill shrieking In my ears, I did not expect too much from our meeting. I was told a long time ago by a consultant specialist to try “make a friend of it .” Obviously, I still believed this to be the case as it would’ve been front-page headlines if a cure for tinnitus had indeed been found.
Sally obviously cares very much about this very debilitating and depressing condition and totally empathises, as a sufferer herself. Having been given an attractive, dyslexia friendly handout, I was informed refreshingly simply about my senses, the cause of the tinnitus , my emotional response to it (very negative!) and, most importantly, that I have the ability to change my own mindset.
Previously I have relied on masking the sound with TV, music et cetera to manage my condition. Thank you Sally for giving me hope for my future management of this draining condition. 👍👋
Sue S, Brighouse, Tinnitus Patient
I’m very pleased with my new hearing aids from Hearing & Tinnitus Care I began to lose my hearing when I was 30 and have been wearing aids ever since, until Sally introduced me to Widex Evoke ones and they’re awesome. I was used to getting a bigger and bigger battery compartment and ear moulds for what is now a profound hearing loss, and I thought that my aids could only get bigger and less effective as my loss progressed but these Widex ones are not only tiny and unobtrusive but the quality of the sound makes my previous Phonak Naida B90‘s appear crude by comparison. Very happy.
Dinah H, Brighouse, Power Aid User
Sally is very knowledgable and helpful. She doesn’t just address the hearing problem but also the cause. My assessment was carried out with several home visits, was very thorough and reassuring. Sally is very experienced and will advise and explain but there is no hard sell involved. Having struggled for years with NHS aids I am so pleased with the excellent service I received.
[testimonial copied from Facebook reviews - original can be seen on FB under @htcbrighouse]