About the Company

Who are you?
I am Sally Jackson a qualified and experienced audiologist living in Brighouse, West Yorkshire.  After years spent in the NHS and chain stores, I opened Hearing and Tinnitus Care in 2020. 

​

I developed tinnitus and hearing loss around 25 years ago.  My family and husband are profoundly hard of hearing also.  Lived experience is not essential, but it really does help when your audiologist understands the condition.  I also get deeply excited when new technology comes out, and trial it all on behalf of my patients (and myself!).

​

Successfully overcoming hearing loss is dependent on several things:

• Choosing the right technology for your needs - not just the one the company favours

• Having an audiologist who takes the time to make the products work for you

• Supportive rehabilitation - not just at the start but as the condition progresses.

​

Time is money, and that's why it's in short supply in some places.  At Hearing and Tinnitus Care, I build relationships and knowledge that allow me to understand and anticipate your needs.  I create policies that ensure you won't be left with expensive technology that doesn't work for you.

Can you really help me with tinnitus?
Absolutely.  Tinnitus is a specialist interest for me, and I will actively help you with your tinnitus as a condition in it's own right, not just a side effect of deafness (it isn't, always).  My work is evolving all the time, so please visit the Tinnitus page for more details, or read my blog.  You may already have seen an audiologist about tinnitus and been dismissed or sold hearing aids without support, this is something completely different - please get in touch.

​​

Where are you based?
I have a weekly clinic in Brighouse (see Contact page), but I am based from my home address.  I also visit clients in their homes in Brighouse and the surrounding areas.

​​

Why Choose Independent Hearing?

1. No ties to manufacturers - you have access to a wide range of aids

2. Individual hearing care, the same audiologist every time

3. Fast access to appointments

4. Ability to contact the audiologist for advice - not a 'Customer Care Team'

5. Fast turnaround of repairs

6. Greater experience - the person you see in some chains is not always a registered dispenser, and even if they are they are not all educated to Audiology BSc level.

7. Similar pricing.  Considering the extra satisfaction, pricing is not necessarily more expensive

​​

Qualifications and Memberships
I have a 2:1 Bachelor’s degree in Healthcare Science (Audiology) from the University of Leeds, and a Level 1 qualification in British Sign Language. I am registered with the Health Care Professions Council as a Hearing Aid Dispenser (RHAD).  I'm also a member of BSHAA who provide independent customer arbitration to my clients.  I have full public liability insurance.