Hearing Care The Way It Should Be
Serving Brighouse, Halifax, Huddersfield, Mirfield, Sowerby Bridge, Queensbury and more. Clinic in Brighouse town centre and home-visit services available.
Welcome to the website! Please have a browse and check the Blog (see link above left) for interesting posts designed to be helpful for hard of hearing people and tinnitus sufferers.
Imagine a Hearing Care company created and run by someone with years of experience of being a disgruntled hearing aid user. That's Hearing and Tinnitus Care. More about me in the "About the Company" section...
Whether you are just starting to have concerns about your hearing, or are an experienced hearing aid user who is unenthused with their current provider, anyone can benefit from one-to-one hearing care. Individual, dedicated care is only available from an independent provider.
If you are fed up with having appointments cancelled at short notice, a limited range of hearing aids or seeing a different audiologist every time, an independent provider is what you need. There are a lot of hearing solutions out there and I can guide you through the process of your hearing test, explanation of your test results, discussion of the impact hearing loss is having on you, and the ways it can be helped.
If you are fed up with salespeople, and would benefit from:
A clinical and end-user viewpoint
A dispenser who has been through hearing loss, tinnitus and adapting to amplification herself
then you will be in very good hands!
If you are here because you are concerned about a loved one, I freely offer advice on whether I think there is a problem, and how you can approach the issue.
Frequently Asked Questions When Looking for a Hearing Care Provider
How Does Your Service Differ?
My service targets are based on my experience of what is important to hearing impaired people. So I have a 24-hour target for broken or faulty aids. For other appointments I aim for 2-3 days maximum. Some companies appear to be local but are in fact not, which means they cannot be responsive to customers' urgent needs.
Are You More Expensive?
I can be. I offer amazing hearing aid brands that you cannot buy on the high street and some are costly. For the top performing aids, I am a few hundred pounds more than chains but I offer a service that really is incomparably fast, good, consistent and convenient.
I avoid selling very basic, older aids at an attention-grabbing low price, because such aids are worse than the ones the NHS provides for free. The differences between levels on my price list reflect the genuine difference in cost to me, meaning I benefit equally no matter what you need. Every customer of mine therefore gets brand new technology and high quality aftercare service to make the aids perform for you for many years, even when your hearing changes.
I already have hearing aids. Can I still use your service?
Yes! I offer a Pay As You Go service to people who are happy with their aids but need repair, re-test, re-program or any other assistance their old audiologist would have given them. Contact me with details of what you need and we’ll get you sorted.