Hearing Care The Way It Should Be

Welcome to the website!  Please have a browse and check the Blog (see link above left) for the latest news and articles.

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Imagine a Hearing Care company created and run by someone with years of experience of being a disgruntled hearing aid user.  That's Hearing and Tinnitus Care.  More about me in the "About the Company" section...

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Whether you are just starting to have concerns about your hearing, or are an experienced hearing aid user who in unenthused with their current provider and wants to try something different, anyone can benefit from one-to-one hearing care.  Individual, dedicated care is only available from an independent provider.    

If you are fed up with waiting lists, having appointments cancelled at short notice, or seeing a different audiologist every time, an independent provider is what you need.  There are a lot of hearing solutions out there and I can guide you through the process of your hearing test, explanation of your test results, discussion of the impact hearing loss is having on you, and the possible ways it can be helped.

If you are fed up with salespeople, and would benefit from: 

• a clinical and end-user viewpoint

• a dispenser who has been through hearing loss and adapting to amplification herself

• Honest advice

​then you will be in very good hands!

If you are here because you are concerned about a loved one, I am more than happy to offer advice on whether I think there is a problem, and how to approach the issue.

How Does Your Service Differ?

My service targets are based on my experience of what is important to hearing impaired people.  So I have a 24-hour target for broken or faulty aids.  For other appointments I aim for 2-3 days maximum.  Some companies appear to be local but are in fact not, which means they cannot be responsive to customers' urgent needs.

Are You More Expensive?

I can be.  I offer amazing hearing aid brands that you cannot buy on the high street and some are costly.  In general I am a few hundred pounds more than chains but I offer a service that really is incomparably fast, good, consistent and convenient.

I've been contacted by such and such Hearing Company, are they reputable?

Any company that contacts you to try and sell their services is generally best avoided.  Ask questions about where they are based, are the audiologists they use on their payroll?  Who is accountable if things go wrong?  Are they in the local area every day?  Every week?  My blog post covers this topic in more detail.

Opening Hours

Monday to Thursday: 8:30am - 4:30pm
Friday: 9:00am - 5:30pm
Saturday: Closed
Sunday: Appointments by request 12:00 - 2:00pm